Privacy

This notice describes how PerfBeacon collects and uses data about you.

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Definitions

PerfBeacon is owned by Max Rozen, based in Sydney - Australia. (referred to as "I", "Me", "Our" or "We"). As a customer of this service you're a "User" or "You" according to this policy. The applications or any services offered by us will be referred to as "PerfBeacon", "App", "Website" or "Service".

How does PerfBeacon collect data about me?

PerfBeacon collects data about you:

  • when you browse the PerfBeacon website, PerfBeacon.com
  • when you create an PerfBeacon account or update your account
  • when you send support, privacy, legal, and other requests to us
  • when working with and researching current and potential customers

When researching potential customers, we sometimes search the public World Wide Web. Otherwise, we don't buy or receive data about you from data brokers or other private services.

What data does PerfBeacon collect about me, and why?

PerfBeacon collects API-based data.

When you add Services on the PerfBeacon application, PerfBeacon stores them on PerfBeacon servers. The data is associated with your PerfBeacon account. When the data is stored in the PerfBeacon server, PerfBeacon encrypts it in transit and at rest so that other people including the server administrators can not see the contents of the data. The PerfBeacon servers use the data to provide monitoring services.

PerfBeacon collects data about how you use the PerfBeacon service.

When you use the PerfBeacon client apps, the PerfBeacon website, PerfBeacon logs data that might be identified to you:

  • a random, unique identifier
  • the version of the PerfBeacon app, and the operating system you are using
  • network request data, such as the date and time, your IP address, and the URL
  • number of monitors, results and the total data size of them

PerfBeacon uses this data to:

  • keep our service working quickly and reliably
  • debug and develop our apps and website
  • defend PerfBeacon service from abuse and technical attacks
  • improve search results on the website
  • improve usability of our apps

PerfBeacon usually deletes log entries with identifiable information within a few weeks, but may preserve logs longer, as needed in specific cases, like investigations of specific incidents.

PerfBeacon collects data about how you use the website.

When you visit www.perfbeacon.com, app.perfbeacon.com, and other PerfBeacon websites, PerfBeacon uses cookies, server logs, and other methods to collect data about what pages you visit, and when. PerfBeacon also collects technical information about the software and computer you use, such as:

  • your IP address
  • your preferred language
  • the web browser software you use
  • the kind of computer you use
  • the website that referred you

PerfBeacon uses data about how you use the website to:

  • optimize the website, so that it's quick and easy to use
  • diagnose and debug technical errors
  • defend the website from abuse and technical attacks
  • compile statistics on package popularity
  • compile statistics on the kinds of software and computers visitors use
  • compile statistics on visitor searches and needs, to guide development of new website pages and functionality
  • decide who to contact about about product announcements, service changes, and new features

PerfBeacon usually deletes website log entries with identifiable information within a few weeks, but keeps entries for visitors with PerfBeacon accounts longer. PerfBeacon deletes entries when they're no longer needed.

PerfBeacon may preserve log entries for all kinds of visitors longer, as needed in specific cases, like investigation of specific incidents. PerfBeacon stores aggregate statistics indefinitely, but those statistics don't include data identifiable to you personally.

PerfBeacon collects account data.

Basically PerfBeacon services require an PerfBeacon account. For example, you must have an PerfBeacon account to use the PerfBeacon client apps.

To create an PerfBeacon account, PerfBeacon requires a working email address. PerfBeacon uses this data to provide you access to features and identify you across PerfBeacon service, publicly and within PerfBeacon.

You do not have to give your personal or legal name to create an PerfBeacon account. You can use a pseudonym instead. You can also open more than one account.

You don't have to give PerfBeacon a personal name or any social media names, and you can erase this data at any time.

PerfBeacon uses your email to:

  • confirm if your email address is correct to sign you up
  • notify you that your free trial expires in 3 days
  • notify you that your free trial has been expired
  • notify you that your payment has failed
  • notify you that your account has been deactivated because of payment failure
  • invite you to our lounge where only paid users can access when you became a paid user
  • notify you about your annual subscription renewal 3 days before
  • contact you in special circumstances related to your account
  • contact you about support requests
  • contact you about legal requests, like privacy complaints
  • announce new PerfBeacon product offerings, service changes, and features

PerfBeacon stores account data as long as the account stays open.

PerfBeacon collects payment card data.

To continue using PerfBeacon service after expiring free trial, PerfBeacon requires your payment card data. PerfBeacon itself does not collect or store enough information to charge your card itself. Rather, Stripe collects that data on PerfBeacon's behalf, and gives PerfBeacon security tokens that allow PerfBeacon to create charges and subscriptions. Stripe meets the highest level of PCI compliance (Level 1). See more on their Security page.

PerfBeacon uses your payment card data only to charge for PerfBeacon service.

PerfBeacon instructs Stripe to store your payment card data only as long as you use paid PerfBeacon service.

PerfBeacon collects data about correspondence.

PerfBeacon collects data about you when you send PerfBeacon support requests, legal complaints, privacy inquiries, and business inquiries. Those data usually include your name and email address, and may include your company or other affiliation.

PerfBeacon uses contact data to:

  • respond to you
  • compile aggregate statistics about correspondence
  • train support staff and other PerfBeacon personnel
  • review the performance of PerfBeacon personnel who respond
  • defend PerfBeacon from legal claims

PerfBeacon stores correspondence as long as it may be useful for these purposes.

Where does PerfBeacon keep data about me?

Data is kept on servers in Australia. I sometimes retrieve the data on my personal computers in Australia. I use the data to develop, debug and maintain the service. The data is erased from my computers when no longer needed.

Does PerfBeacon comply with the EU General Data Protection Regulation?

PerfBeacon respects privacy rights under Regulation (EU) 2016/679, the European Union's General Data Protection Regulation (GDPR). Information that GDPR requires PerfBeacon to give can be found throughout these privacy questions and answers. So can information about specific rights, like access, rectification, erasure, data portability, and objection to automated decision-making.

GDPR does not apply to everyone worldwide. But PerfBeacon's policy is to do its best to offer all users the same privacy information, control, and protections, whether GDPR applies to them or not.

How can I access data about me?

You can access your account data at any time by visiting your account page on app.perfbeacon.com.

How can I change or erase data about me?

You can change your account data and payment card data at any time by visiting your account settings page on app.perfbeacon.com.

You can close your PerfBeacon account at any time through app.perfbeacon.com. Closing your account starts a process of erasing PerfBeacon's records of your account data including Monitors and Results.

If you have questions or problems using the website to change or delete data about you, email contact@perfbeacon.com.

Does PerfBeacon share data about me with others?

PerfBeacon shares account data with others as mentioned in the section about account data.

PerfBeacon does not sell information about you to others. However, PerfBeacon uses services provided by other companies to provide PerfBeacon service. Some of those services may collect data about you independently, for their own purposes. All of the companies are based in the United States.

Some of these services may be used to collect information about your online activities across different websites.

PerfBeacon uses Google Analytics.

PerfBeacon's website uses Google Analytics to collect and analyze data about visitors to its websites. You can read the privacy policy for Google Analytics online. You can opt out of Google Analytics by installing a free browser extension.

PerfBeacon uses cloud computing platforms.

PerfBeacon uses Amazon Web Services servers and services, in service regions all across the world, to power the PerfBeacon services. You can read the privacy policy for AWS online.

PerfBeacon uses Stripe.

PerfBeacon uses Stripe to collect and use payment card payment data. You can read the privacy policy for Stripe online.

Does PerfBeacon make automated decisions based on data about me?

No. PerfBeacon does not use your data for personalization or retargeting purposes.

Who can I contact about PerfBeacon and my privacy?

You can send questions or complaints to:

How can I find out about changes?

PerfBeacon will announce the next version on the PerfBeacon blog. In the meantime, PerfBeacon may update its contact information and minor changes by updating the page at Privacy Policy, without an announcement. PerfBeacon may change how it announces changes in future privacy versions.